FAQs for New Ordering System


Ordering System

Big news! Starting with the July 8th, 2019 delivery, we will be using a new ordering system. We think it’s pretty intuitive, but we’re sure you might have questions. Please keep coming back to this page as we get closer for even more info and ordering tutorials.

Please note: all customers, including active subscription members, will have to log-in once to reenter credit card information. As we store that information on a third-party site, it’s not available to us to transfer.

I’m excited for y’all because this new system is 8,000 times easier to use once you know what you’re doing. Can’t wait to hear what you think!
– Maggie

how do i pick a plan?

To place an order, you’ll now have to pick a plan.

For most of y’all, you’ll want the A La Carte option. This is akin to our old regular menu. Order as much or as little as you want with a $35 minimum per order.

If you’d like to set up a subscription so you don’t have to remember to order every week, please consider the Order the Week Basket Subscription or the Two Meals Per Week Subscription. The Two Meals Per Week Subscription is pretty self-explanatory. The  Order the Week Basket Subscription is similar to our old subscription with two big changes:

  1. You can pick which of the seven meals (soup, salad, vegetarian, poultry, beef/pork/fish, freezer, and breakfast) you’d like each week. Order one of each or five of just one kind. It’s up to you! Same for the extras (side dish, dessert, snack and/or breads) – order at least three, but pick whatever you’d like.
  2. You can now vary the serving sizes throughout your order. If you know the family will snarf the poultry dish, but you’re the only one in for breakfast, you can now order accordingly.

The Monday Delivery Basket Subscription replaces our old Monday Basket. This is still considered a subscription to help you set it and forget it, but you are welcome to come and go as you please. (If you want to skip a week, simply follow the link and select “SKIP”.) We still only offer two entrees and one side dish on Monday, but you’re welcome to customize the order to the sizes that make the most sense for you.

how do subscriptions work?

As always, you are welcome to come and go with your subscriptions. Going forward, all subscribers will receive at least one text reminder. If you want to skip a week, simply follow the link and select “SKIP”.

After you place your first order, you don’t have to do anything. We’ll use last week’s order to set up this week, i.e. If you ordered four servings of the poultry dish, two servings of salad, and one serving of dessert last week, we’ll give you that same thing this week. If something else strikes your fancy this week, just log in and follow the prompts to make changes. Couldn’t be easier!

If you order from the Wednesday Delivery A La Carte Plan, your order will NOT be saved for future orders. You’ll have to start fresh each time. (For the menu selections. The rest of your info lives in our secure third-party system.)

What is the new minimum per order?

Each order, delivery or pick-up, must now meet a $35 minimum.